My job has changed. Or rather, my customer base has changed. Instead of working with newspaper reporters and editors I am working with college students and instructors.
I'll admit. It is a bit refreshing.
Don't get me wrong. I loved most of the customers I dealt with at my last job, but they tended to be aggressive and difficult to deal with.
Today I had a good laugh. An instructor called. He needed assistance installing software for one of his students. The software allowed the student to zoom in on text to make it easier to read. The instructor explained that the student was almost blind and needed the software to help him read. His major was Criminal Justice.
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