I'll be at work, but you all have fun!
Next month is National Blog Posting Month. I think that I will go for it and see if I can post every day during November. So watch for the posts.
I'll probably go insane trying this.
I'm sure you've heard the phrase "they can hear you smile". Well they can hear you get nervous also. The customers I deal with will browbeat you into submission if you let them. Never show weakness.