A user was having password problems with one of the "off the wall" applications some of them use. I sent it to the local techs and they sent it back telling me that they have no idea who takes care of this application.
I called the customer back and she tells me that it was ok. She just used the "forgot my password" tool and everything was good to go now.
I emailed the onsite tech:
It's ok. She hit the "forgot my password" and everything is good now. I feel like a Catholic Priest trying to weasel a confession out of these people.
Have a nice night!
His reply was classic.
Part of the job my son...
Now gimme 3 Hail Mary's
Our job requires a sense of humor.